Our Speakers

Rahul Rajpal
Head of Customer Experience
Google

Dilpreet Singh
Head CRM and Customer Analytics
The Oberoi Group

Jacqueline Mundkur
Group Head – Customer Service
The Future Group

Prakash Dadlani
VP- Customer Centricity
Aditya Birla Group

Sathish Krishnan
Director – Customer Experience
Flipkart

Subroto Gupta
SVP, Head – Innovation & Business Excellence
Jubliant Foodworks Ltd.

Kayzad Hiramanek
EVP – Operations and Customer Experience
Bajaj Allianz Life Insurance Co. Ltd.

Anish Ahuja
Head – Customer Service
Whirlpool

Ranjit Yadav
Head Customer Service
Audi

Chandan Chhabra
Director – Customer Experience
OLX India Pvt.Ltd.

Himanshu Dutt
Head CRM & Customer Experience
Bajaj Capital

Salil Bhatnagar
SVP – Sales Strategy & Development
Canara HSBC OBC LIC

Rajesh Narayan
Director Customer Service
Maersk Line India

Akhilesh Saxena
Global Service Delivery
Tata Communications

Dinesh Bhasin
VP Head Customer Care, Domestic and Passenger Vehicles Business Unit
Tata Motors