Featured Speakers

Siddharth Sriram
Head of Marketing and CX - Echo FireTV & Kindle
Amazon

Sunil Menon
Chief Retail Expansion Officer (Global)
Lenskart

Nishant Pradhan
Senior Vice President 2 and Analytics Head for Digital Bank
Axis Bank

Kaleem Khan
Head crew performance & customer inflight Services
Indigo

Brad Meehan
Managing Director
Strativity Group

Mithun Sundar
Executive Director - Chief Partner Officer
Microsoft India

Subhajit Mazumder
Director Sales Excellence
Microsoft India

Sanjukta Jaiswal
Head of Solution Engineering
Freshworks

Sanjay Sachdeva
Head-CRM Jockey India
Page Industries

Ambika Sultania
Head of CX
Freshworks

Rajiv Nagarajan
DGM & Head cx social media
Bharti Airtel

Narayan Keshavan
Head - Digital Analytics (Customer Sentiment)
Dell Technologies

Yashwanth Kumar
Group President Customer Locality & Analytics
Landmark Group

Joe Emmanuel
Senior Vice President - Products, Global Business Development & Presales
Routemobile

Sreejith A R
Senior Director, Engineering and Head of Traveler Ecosystem and Data
Amadeus

Ankit Mathur
Vice President - Operations Technology & Innovation
ITC Ltd

Runaldeep Nandy
Head of customer success management
Vodafone Business

Jyothi Plappara
Head of Airline Operations and Airport IT
Amadeus Labs India

Harshini Sreedhar
Business Head
India Uniphore
Maharajan Chidambaram
Director (CX Design & Strategy)
Flipkart

Fareed Khan
Head CRM
Titan Company Ltd

Vijoy Nair
Head CX
Decathlon Sports India

Supriya Rath
Head of Customer Experience
Lenovo India.

Smita Dutta
Director - Service Delivery
American Express

Sreemoyee Dastidar
CoE Lead- Customer
Philips

Vikrant saini
Head customer Engineering
Razor pay

Santosh Chand
Head customer Happiness
Air Asia

Prashant Sharma
Vice President - CX, Risk and Payments
Gameskraft

Nand Kishore
Executive Vice President - Strategy/Innovation