Our Speakers

Sanjay Panigrahi
Chief Customer Officer
Pidilite

Madhav Malhotra
SVP Customer Service
Jio

Sudip Mitra
SVP – Consumer Insights and Brand Development
Aditya Birla Group

Varun Rajwade
GM - Loyalty & Analytics
Pantaloons

Syed Rahim
CX Head
L&T Reality

Abdul Hanif
Head CX
Mahindra and Mahindra

Ravi Vadaga
Head – Digital
Wipro

Suchita Vishnoi
Sr. Director Marketing
Cognizant

Dhaivat Oza
VP Service Assurance
Vodafone

Jiten Kamdar
VP and Head Customer Experience
Reliance Capital

Dhaval Pandya
Head IT CIO/ CDO
JSW Paints

Naveen Bachwani
Group Head Customer Experience
Edelweiss Financial Services

Shweta Modi
Director Process Excellence
GO – MMT

Amitabh Singh
Business Head for Modern Trade & Enterprise business
Dabur India Ltd.

Rohit Lamba
VP Sales and Marketing
Jindal Steel and Power

Udhav Halgeri
AVP Insights and Consumer Strategy
Sony