Featured Speakers

Ankit Goenka
Ankit Goenka

Head Of Customer Experience

Bajaj Allianz General Insurance Co. Ltd.
Deepak Pargaonkar
Deepak Pargaonkar

Vice President, Solution Engineering

Salesforce
Madhav M Malhotra
Madhav M Malhotra

SVP and Head Customer Services - Assisted Care

Jio
Sundeep Kamath
Sundeep Kamath

Regional Sales Director - Service Cloud

Salesforce
Kumud Upadhyay
Kumud Upadhyay

Senior Vice President - Customer Service

Motilal Oswal Financial Services Limited
Jayant Jain
Jayant Jain

Vice President- Marketing & Customer Services, Head Loyalty & Shopper Insights

Reliance Retail Ltd.
Rajnish Vedi
Rajnish Vedi

Vice President - CX

MakeMyTrip
Rohit Srivastava
Rohit Srivastava

National Head-CXX Design & Strategy

Vodafone Idea
Lingesh Babu. K
Lingesh Babu. K

Head - Customer Service

Titan Company
Nikhil Shanker
Nikhil Shanker

Head Customer & Partner Experience

Urban Company
Amitabh Khanna
Amitabh Khanna

Head Customer Delivery South Asia

Mastercard
Shweta Srivastava
Shweta Srivastava

Head - Customer Experience

Tata CliQ
Moyien Ulla Khan
Moyien Ulla Khan

Head – Customer Support

Bigbasket
Himadri Sekhar Roy
Himadri Sekhar Roy

Head- Customer Quality and Training

Nissan Motor India Pvt Ltd