Our Speakers

Rahul Rajpal
Rahul Rajpal
Head of Customer Experience
Google
Vaishali Thakker
Vaishali Thakker
Head Customer Experience, Home & Electronics Business
Future Group
Tapan Acharya
Tapan Acharya
Country Head
Freshworks
Jacqueline Mundkur
Jacqueline Mundkur
Group Head – Customer Service
The Future Group
Prakash Dadlani
Prakash Dadlani
VP- Customer Centricity
Aditya Birla Group
Deepak Pargaonkar
Deepak Pargaonkar
Senior Director - Solutions Engineering
Salesforce India
Sathish Krishnan
Sathish Krishnan
Director – Customer Experience
Flipkart
Sanjay Bakhshi
Sanjay Bakhshi
Head of Digital Strategy and Ventures
Shell India
Ajeet Kushwaha
Ajeet Kushwaha
Director Product Management
Freshworks
Him Luthra
Him Luthra
Head Customer Experience
Bajaj Finserv
Anish Ahuja
Anish Ahuja
Head – Customer Service
Whirlpool
KT Prasad
KT Prasad
Country Director
Zendesk
Amol Deshpande
Amol Deshpande
Head IT Services – Automotive sector
Mahindra and Mahindra Ltd.
Sriharsh Grandhe
Sriharsh Grandhe
EVP
PointNine Lintas
Dr. Himanshu Dutt
Dr. Himanshu Dutt
Vice President & Head Customer Success
DMI Finance
Salil Bhatnagar
Salil Bhatnagar
SVP – Sales Strategy & Development
Canara HSBC OBC LIC
Akhilesh Saxena
Akhilesh Saxena
Global Service Delivery
Tata Communications
Amitayu Basu
Amitayu Basu
CEO
RebusCode
Dinesh Bhasin
Dinesh Bhasin
VP Head Customer Care, Domestic and Passenger Vehicles Business Unit
Tata Motors
Shantanu Saha
Shantanu Saha
VP
Reliance Retail