Featured Speakers
Vashima Goel
India head: Perfect Order Experience
Amazon
Rahul Rajpal
Director – Customer Experience
Amitabh Khanna
Head - Customer Delivery
Mastercard
Dhawal Thaker
Head of Consumer,Market Insights, CX and Media Strategy
HDFC Bank
KV Dipu
President - Head Operations Communities & Customer Service
Bajaj Allianz General Insurance
Piyush Gupta
Head Sales & Marketing
Adani Group
Vinod Johri
Head of Customer Acquisition & Revenue – SVOD
ZEE5
Rajdeep Charan
HeadCRM & Customer Experience
Eureka forbes
Hari Shankar
Sr. Vice President- Customer Experience
Future Generali India Insurance Company Limited.
Ratan Kesh
EVP and Head - Retail Operations and Service
Axis Bank
Bharat Garg
AVP - Service Deivery (STP)
Diageo
Dharmarajan K
Head of Customer Experience
Tata Cliq
Vivek Sridhhar
Head - Enterprise Solutions & Customer Experience
Razorpay
Dilpreet Singh
Head - CRM, Loyalty and Customer Analytics
The Oberoi Group
Ankush Jain
Head Of E commerce
Tata Cliq
Vikram Singh
Head Customer Experience