Featured Speakers

Vashima Goel
Vashima Goel

India head: Perfect Order Experience

Amazon
Rahul Rajpal
Rahul Rajpal

Director – Customer Experience

Google
Amitabh Khanna
Amitabh Khanna

Head - Customer Delivery

Mastercard
Dhawal Thaker
Dhawal Thaker

Head of Consumer,Market Insights, CX and Media Strategy

HDFC Bank
KV Dipu
KV Dipu

President - Head Operations Communities & Customer Service

Bajaj Allianz General Insurance
Piyush Gupta
Piyush Gupta

Head Sales & Marketing

Adani Group
Vinod Johri
Vinod Johri

Head of Customer Acquisition & Revenue – SVOD

ZEE5
Rajdeep Charan
Rajdeep Charan

HeadCRM & Customer Experience

Eureka forbes
Hari Shankar
Hari Shankar

Sr. Vice President- Customer Experience

Future Generali India Insurance Company Limited.
Ratan Kesh
Ratan Kesh

EVP and Head - Retail Operations and Service

Axis Bank
Bharat Garg
Bharat Garg

AVP - Service Deivery (STP)

Diageo
Dharmarajan K
Dharmarajan K

Head of Customer Experience

Tata Cliq
Vivek Sridhhar
Vivek Sridhhar

Head - Enterprise Solutions & Customer Experience

Razorpay
Dilpreet Singh
Dilpreet Singh

Head - CRM, Loyalty and Customer Analytics

The Oberoi Group
Ankush Jain
Ankush Jain

Head Of E commerce

Tata Cliq
Vikram Singh
Vikram Singh

Head Customer Experience

PVR Limited