Featured Speakers
Siddharth Sriram
Head of Marketing and CX - Echo FireTV & Kindle
Amazon
Sunil Menon
Chief Retail Expansion Officer (Global)
Lenskart
Nishant Pradhan
Senior Vice President 2 and Analytics Head for Digital Bank
Axis Bank
Kaleem Khan
Head crew performance & customer inflight Services
Indigo
Brad Meehan
Managing Director
Strativity Group
Mithun Sundar
Executive Director - Chief Partner Officer
Microsoft India
Subhajit Mazumder
Director Sales Excellence
Microsoft India
Sanjukta Jaiswal
Head of Solution Engineering
Freshworks
Sanjay Sachdeva
Head-CRM Jockey India
Page Industries
Ambika Sultania
Head of CX
Freshworks
Rajiv Nagarajan
DGM & Head cx social media
Bharti Airtel
Narayan Keshavan
Head - Digital Analytics (Customer Sentiment)
Dell Technologies
Yashwanth Kumar
Group President Customer Locality & Analytics
Landmark Group
Joe Emmanuel
Senior Vice President - Products, Global Business Development & Presales
Routemobile
Sreejith A R
Senior Director, Engineering and Head of Traveler Ecosystem and Data
Amadeus
Ankit Mathur
Vice President - Operations Technology & Innovation
ITC Ltd
Runaldeep Nandy
Head of customer success management
Vodafone Business
Jyothi Plappara
Head of Airline Operations and Airport IT
Amadeus Labs India
Harshini Sreedhar
Business Head
India Uniphore
Maharajan Chidambaram
Director (CX Design & Strategy)
Flipkart
Fareed Khan
Head CRM
Titan Company Ltd
Vijoy Nair
Head CX
Decathlon Sports India
Supriya Rath
Head of Customer Experience
Lenovo India.
Smita Dutta
Director - Service Delivery
American Express
Sreemoyee Dastidar
CoE Lead- Customer
Philips
Vikrant saini
Head customer Engineering
Razor pay
Santosh Chand
Head customer Happiness
Air Asia
Prashant Sharma
Vice President - CX, Risk and Payments
Gameskraft
Nand Kishore
Executive Vice President - Strategy/Innovation