Our Partner



Awards Nomination Category





Empathize - Strategize - Influence

Because in a world constantly pushing for improvement, discovering more-effective ways to collaborate across functions and levels, will lead to enhanced customer satisfaction, reduced churn, increased revenue, and greater employee satisfaction. The only reality in business is your customer’s perception! The CX Strategy Summit will prove to be an eye opener for any business hoping or planning to expand. With memorable presentations and case studies by senior CX leaders who have led their respective organisations to the pinnacle of success by introducing the concept of customer centricity, every delegate and participant in the conference will take back valuable and much-needed advice on implementing successful CX strategies.

View Agenda

Featured Speakers

Key themes to be addressed, but not limited to:

Functionality and success meets customer delight

Experience at Human vs. Digital touch points –which one has a better payback?

CX as the driving force behind all we do

Are organization’s looking at the right customer metrics? Do we need new measurement indices?

Is Loyalty = Profitability always?

Who will you meet at the 4th Edition CX Strategy Summit 2018?

Heads/ Directors/ Managers/ Professionals in Customer Experience, Customer Analytics, Customer Service,Contact Centre/Customer Operations/Customer Relations/Customer Support/Customer Care/Customer Experience Technology/Customer Service/Service Delivery/Innovation & Technology Digital Channels and many more from:


Finance, Banking
Insurance


Energy Retailers



Telecommunications



Online Sales



Entertainment



Transport



Airlines and
Hotel Groups


Retail and FMCG



Food Industry



Information Technology


Government
Organizations


Tourism Boards



Mobile and internet
service providers


Medical/Health
Service providers


Super markets


Why to sponsor:

Partnering for 4th CX Strategy Summit will enable your organization to brand and promote the business offerings in unique way to Differentiated Audience Group. Conference Attendees: Head of Customer Experience, Customer Service, Customer Loyalty, Customer Operations, who are keen to stay updated with Changing Disruptive World to sustain in the VUCA Times. Ways in which you can showcase your Brand:

 

Chairing the Face Off Sessions

 

Showcasing your Thought Leadership and Industry Knowledge by being a part of panel discussion

 

Positioning your brand as one of the partners across the Summit Communication

 

Displaying your products and services during networking breaks or exhibition booth

 

Sharing company literature to attending