Elite Jury

Harkaran Singh Sahni

Chief Operating Officer

Apollo Hospitals

Aalok Pradhan

Head - Customer Delight, CX, COE - Digital & AI

TVS Motor Company

Dilpreet Singh

Head - Loyalty CRM and Partnerships

ITC Limited

Sahil Sethi

Director of Loyalty

JW Marriott

Shammi Kapoor

SVP & Head Operations

Tata AIG General Insurance Company

Pranshu Rastogi

Head Of Customer Experience

Jubilant FoodWorks Ltd

Rani Archana Daniel

Head - Customer Excellence

Tata Motors

Santosh Kevlani

Head of Monetization, Payment & Fintech, Customer Experience & Customer Support

Myntra

Rajiv Nagarajan

GM & Head of Social Media & Digital CX

Airtel

Yashwanth Kumar

Group President - Customer Loyalty & Analytics

Landmark Group

Satish Patil

Director - CX

Samsung

Rakesh Gupta

Head- Customer Services and Customer Experience Cx

Panasonic Life Solutions

Rajesh Kumar

Head CRM; Customer Experience, Service Quality and Customer Service

Tata Capital

Angad Wadia

Chief Operating Officer

Chief Operating Officer

Dipakshi Khaira

Vice President & Head Customer First

Bajaj Allianz Life Insurance