Featured Speakers
Govindaraj Avasarala
Head CXX (Customer Experience Excellence)
Vodafone Idea Limited
Utkarsh Somaiya
Head – Digital Transformation & Customer Analytics
Aditya Birla Group
Rahul Sharma
Country Head, Slack, Service & Platform Business
Salesforce India
Satish Bettadapur
VP and Global Head of Customer Care Centers
HP
Deepak Oram
VP - Growth Marketing & Martech
HDFC Bank
Kaushal Menghaney
Enterprise Sales Leader
Freshworks
Satpreet Chelawat
Head - Customer Obsession & Transformation
Axis Bank
Vivette D’cruz
Partner, Consulting
Deloitte India
Rakesh Gupta
Head – Customer Services & Customer Experience
Panasonic Life Solutions
Rohan Padha
Director, Consulting
Deloitte India
Neelakshi Shalla
Head - Transformation Program, Customer Service, Claims & Operational Risk
Bharti AXA Life Insurance
Akshaya Kumar Batta
Senior Vice President - Sales
Sinch
Dharmender Narang
SVP & Chief Customer Experience Officer
IIFL
Ankur Agrawal
Senior Vice President - IP Messaging
Sinch
Varun Puri
Director, Consulting
Deloitte India
Yash Sultania
Co-Founder and CEO
XEBO.ai
Ashish Mathew Cherian
Senior Director of Worldwide Sales
Adobe
Tanuj Diwan
Global Head
SurveySensum
Gautam Bandyopadhyay
CEO & Co-founder
Trustt
Priyanka Sreekanth
Senior Marketing Manager
Adobe
Walter Menezes
Country Head - India, SAARC
Calabrio
Vishal Agarwal
Co-Founder & CEO
Locobuzz
Dhyanendra Bhangre
Head of Technology (Digital) - Customer Experience
Mahindra & Mahindra
Srinivasan Narayanan
Founder & CEO
Assertion
Ankit Goenka
Head Of Customer Experience
Bajaj Allianz General Insurance
Rishabh Ladha
Co-Founder & CBO
SquadStack
Prasad Pimple
Executive Vice President & Head Digital Business Unit
Kotak Life
Uday Bhosale
Head of CRM & Escalations Management
Eureka Forbes
Varkey Joseph
Head - Customer Experience
Raymond
Ayushi Verma
Head - Digital Transformation
L&T Finance.
Francis Rodrigues
Senior Vice President - E-Commerce & Digital Marketing
HDFC Life
Swapnil Sant
Head of Customer Service Operations
Tata CliQ
Navin Baid
Head Strategy, Operations & CX - Ecommerce
Lenovo
Varun Rajwade
Vice President - Product & Digital CX