Our Partner

Convenience wins the day!

Because in a world constantly pushing for improvement, discovering more-effective ways to collaborate across functions and levels, will lead to enhanced customer satisfaction, reduced churn, increased revenue, and greater employee satisfaction.

The only reality in business is your customer’s perception! The CX Strategy Summit will prove to be an eye opener for any business hoping or planning to expand. With memorable presentations and case studies by senior CX leaders who have led their respective organisations to the pinnacle of success by introducing the concept of customer centricity, every delegate and participant in the conference will take back valuable and much-needed advice on implementing successful CX strategies.

Featured Speakers

Key themes to be addressed, but not limited to:

Indian corporate strategies that really help employees deliver CX

How to induce CX into the DNA from top to bottom level

Agile CX methodologies to transform business

CX in relation with other functionalities

Improved Return on Investment on CX initiatives

Who will you meet at the CX Strategy Summit 2017?

Heads/ Directors/ Managers/ Professionals in Customer Experience, Customer Analytics,
Customer Service, Customer Loyalty and many more from:

Finance, Banking

Energy Retailers


Online Sales



Airlines and
Hotel Groups

Retail and FMCG

Food Industry

Information Technology


Tourism Boards

Mobile and internet
service providers

Service providers

Super markets