Our Partner

Organizations are using multiple technologies to power their customer experience and developing a CX-centric organization but they are missing out a lot in terms of customer empathy, consumer insights, customer analytics, and customer safety.

8th CX strategy Summit 2021 is an elite platform where the exchange of knowledge, ideas, and strategies would take place between the premiere set of CX leaders which will help your organization deliver the best customer experience.

about

Featured Speakers

KV Dipu
KV Dipu

President - Operations & Customer Experience

Bajaj Allianz General Insurance
Madhav M Malhotra
Madhav M Malhotra

SVP and Head Customer Services - Assisted Care

Jio
Rohit Srivastava
Rohit Srivastava

National Head-CXX Design & Strategy

Vodafone Idea
Lingesh Babu. K
Lingesh Babu. K

Head - Customer Service

Titan Company
Shweta Srivastava
Shweta Srivastava

Head - Customer Experience

Tata CliQ
Nikhil Shanker
Nikhil Shanker

Head Customer & Partner Experience

Urban Company
Kumud Upadhyay
Kumud Upadhyay

Senior Vice President - Customer Service

Motilal Oswal Financial Services Limited
Moyien Ulla Khan
Moyien Ulla Khan

Head – Customer Support

Bigbasket
Rajnish Vedi
Rajnish Vedi

Vice President

MakeMyTrip
Amitabh Khanna
Amitabh Khanna

Head Customer Delivery South Asia

Mastercard
Jayant Jain
Jayant Jain

Vice President- Marketing & Customer Services, Head Loyalty & Shopper Insights

Reliance Retail Ltd.
who should attend

Director, President, Vice President, and Department Head of:

  • Customer experience
  • Customer engagement
  • Customer analytics
  • Customer centre
  • Customer Relation
  • Customer support
  • Customer care
  • Customer success
  • Customer technology
  • Customer service
  • Service delivery
Why you should Attend

8th CX strategy Summit 2021 will be discussing the top strategies for enhancing customer experience via case studies, thought leader session, panel discussions, etc. This event will practically guide you for delivering seamless customer experience in this dynamic environment.

Key themes to be addressed: -

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The new side of Customer experience.
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Voice of customer – The future.
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Success Mantra for winning in CX.
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Learning the blend of technology and Human.
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Practical guide for shaping the best CX model.


Why Sponsor ?

8th CX strategy Summit 2021 is conceptualized for customer experience leaders to gather and share their best practices with peers who want to evolve in their job role with new tools and techniques which help them to stand apart from others.


Partnering with 8th CX strategy Summit 2021 will enable you to brand and promote your business offerings to a unique and interested set of senior professionals from across different industries. Webinar attendees include senior professionals interested in updating their knowledge about latest tools technologies available in market and are involved in transforming to the next level.

How Sponsoring 8th CX strategy Summit 2021 will help you?

Learn from the industry

Learn from the industry

Know what the industry needs today: Know from the key decision makers what are the real trends and major challenges in CX industry they are facing, what are the apt solutions they are looking for etc. Know how your services will benefit them.

Know your customer one on one

Know your customer one on one

Network and interact directly with your potential customers. This would help you identify if the customer is actually in the need of the solution, what are his major challenges, what is his budget for the same, what are the other options he is looking for in the market.

Build New Sales Leads

Build New Sales Leads

The webinar is attended by the most senior-level decision makers, connecting with them in a collaborative environment by showcasing your services either by exhibiting or taking part in the programme, increases your chances of building strong sales pipeline and potential clients.

Brand Visibility

Brand Visibility

Showcasing your company at webinars attended by top head establishes your company, in the eyes of your prospects and your existing clients.

New Business Partnerships

New Business Partnerships

Target your best prospects in a positive, collaborative environment where they are open to new ideas. Attendees are always looking for exciting new partnering opportunities. Our webinars offer you an ideal opportunity to make contact and future business.

Scheduled Meetings

Scheduled Meetings

Schedule 1:1 meetings with executives who hold budget and are specifically interested in your solutions.

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