The only reality in business is your customer’sperception!
The CX Strategy Summit will prove to be an eye opener for any business hoping or planning to expand. With memorable presentations and case studies by senior CX leaders who have led their respective organisations to the pinnacle of success by introducing the concept of customer centricity, every delegate and participant in the conference will take back valuable and much-needed advice on implementing successful CX strategies.
Introducing CX strategies is perhaps the only way forward for businesses in an era of intense competition. The ancient Chinese proverb “A man without a smiling face must not open a shop" will always remain applicable.
COUNTRY SALES DIRECTOR, INDIA
SR VICE PRESIDENT & NATIONAL HEAD OF CUSTOMER ENGAGEMENT
DIRECTOR PEOPLE TERRAGNI CONSULTING (P) LTD.
DIRECTOR - STRATEGY & BUSINESS DEVELOPMENT BDB AMP DEVRAJ BRAHMACHARI HEAD CUSTOMER
HEAD CUSTOMER EXPERIENCE & SERVICE
DIRECTOR – VALUE DELIVERY PRACTICE - HEAD CUSTOMER INSIGHTS
Head Loyalty & Customer Experience
DIRECTOR AND COUNTRY HEAD CUSTOMER SERVICES DELIVERY - EXPERIENCE
Director Marketing & Strategy
CUSTOMER CARE ASSOCIATE HEAD LOYALTY
SVP AND HEAD - CUSTOMER EXPERIENCE HEAD LOYALTY
Head CRM & Customer Experience
GLOBAL TECHNOLOGY LEAD CUSTOMER EXPERIENCE
HEAD - DESIGN THINKING INNOVATION & DIGITAL TRANSFORMATION SOCIETE GENERALE
HEAD IT SERVICES AUTOMOTIVE SECTOR