Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites, and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.

To know more please visit our website – www.zendesk.com

Simplify360 is an AI-powered Customer Experience and Support Platform founded in 2012. For over a decade now, Simplify360 has been enabling 5000+ global users to streamline CX and offer connected support across their touchpoints.

With its state-of-the-art, AI-powered platform, businesses can manage all their communication channels from One-Inbox (Email, Chat, Web, WhatsApp, SMS, Social Media, etc), automate support with intelligent AI Chatbots, capture conversations & data with social listening and automate online reputation management.

Simplify360 was acquired by Nextiva, a leading US-based cloud communications platform in late 2022 and is on the path to ramp up its international presence and make communication and best CX solutions more affordable to all businesses.

To know more please visit our website – www.simplify360.com

Parahit Technologies, having an experience of 12 years in customer communication management software, expertise in customer interactions management tools that combines call, text, email and social media interactions under a single umbrella application. Galaxy Pro and Paragalaxy being the flagship products has handled more than 1.5 billion interactions so far, managing more than 50000 Telecom Channels.

Galaxy Pro is offered both on in-premise & on-cloud (anywhere, anytime), inbuilt with customer profile management, lead management system, fitting every type of customer needs, seamlessly integrating with CRM, LMS or any other application

Paragalaxy our cloud telephony offering completes the needs of SMEs, startups and even enterprises for their various customer communication needs with Click-to-call, Virtual Receptionist, Miss call, Voice and Text Messaging within the same window to give users and customers a hassle free experience.

To know more please visit our website – www.parahittech.com

For more than 25 years, we've been committed to building software and technology that help businesses excel. From large corporations to single-person companies, 100 million+ users worldwide rely on Zoho to get work done. Our privacy-first approach, long-term thinking, deep engineering focus, and customer-centric philosophy are just a few things that set us apart. We're driven by our values and convictions.

To know more please visit our website – www.zoho.com/25/"

At RWS, we help you unlock exceptional customer experiences in any market.

The secret to making your customers happy is to speak their language.

When you do, you’re not just showing that you can help them. You’re showing that you care.

Consumers prefer companies that localize: 89% say it’s important to be able to deal with companies in their own language. Meanwhile, NOT localizing has consequences: 82% won’t buy from major consumer categories without local language customer support.

And don’t forget to consider culture as well. Would you treat customers in Japan and Australia the same way? Hopefully not: while Japan is famously formal, Australia is known for its irreverent culture, so a one-size-fits-all approach will damage your brand experience.

With 65+ offices in 30+ countries, RWS has the expertise and global reach to cover any language. Our network of over 30,000 linguists, powered by industry-leading localization tools, are experts in language, culture, and a wide range of domains.

With RWS resources, craft locally relevant user experiences that keep your customers coming back for more, and ensure your websites and apps are bug-free in all languages with our globalization testing services.

88 of the world’s top 100 brands drive success with our services – so can you.

Show your customers you care with localized experiences.

To know more please visit our website – www.rws.com

Headquartered in San Mateo, Yellow.ai is a global leader in Conversational AI, delivering autonomous, human-like experiences for customers and employees to accelerate enterprise growth. We believe that memorable conversations are at the heart of every meaningful brand engagement. Over 1100 enterprises, including Sony, Domino's, Hyundai, Tata Motors, Bajaj Finserv, Decathlon, and Bharat Petroleum, trust our generative AI-powered, no-code Dynamic Automation Platform (DAP).

DAP’s proprietary multi-LLM AI engine, DynamicNLPTM, empowers us to handle 2Bn conversations every quarter across 35+ channels in 135+ languages. We're passionate about delivering conversational experiences via our Dynamic AI agents that help enterprises achieve higher customer satisfaction and employee engagement. We were recently recognized as a Challenger in the 2023 Gartner® Magic QuadrantTM for Enterprise Conversational AI Platforms and have raised more than $102M from blue-chip investors with offices across six countries.

To know more please visit our website – www.yellow.ai

Weaddo is a MarTech Engineering brand specializing in Business Transformation through A.I. and Analytics.

With our AI-driven solutions and deep expertise in CXM and BXM, we empower businesses to transcend limitations and achieve remarkable results. Our mission is to guide businesses in seamlessly transitioning into the digital age, enabling them not only to adapt but to thrive in this ever-evolving landscape.

We are the solution to the Global Martech Mismatch.

Our formula for Business Transformation Success (BTS) incorporates MarTech Engineering (ME), Customer Experience Management (CXM), Business Experience Management (BXM), and Technology Acceptance Model (TAM) enhanced by A.I. This equation represents the alchemy of our success.

Our Formula for Success: BTS = ME × (CXM + BXM + TAM) × A.I.

Weaddo partners with businesses for MarTech Engineering, CXM, BXM, product development, data analytics, and empower C-suits and employees with AI-driven solutions.

Our 100+ Martech Engineers, solved 30+ use cases across geographies in Retail, Healthcare, Education & Entertainment. Our Marquee clients: Somany Ceramics, Pidilite, Lenskart, Chaayos, Nilkamal, @ homes, Doctor Dreams, Asian Paints, Boddess by Hob,  Innisfree Skincare, Blue Heaven Cosmetics, Wipro northwest, Sonalika Tractors, Organic India, Bausch & Lomb, HCG Oncology, Karkinos, Siemens Healthcare, Ampath Labs, Columbia Asia, Motherhood, Antara by Max, EcoScript (US), Max Group, Lindstrom, Kanodia group, Ernst & Young, HT Media, Airtel Africa, , d2h, NIIT, Serendipity Art Foundation, and many more.

To know more please visit our website – www.weaddo.com