18 Years in Customer Contact Industry, Parahit has innovated time and again on technologies which were ahead of times.
Parahit's Flagship product Galaxypro, One of the first full fledged Cloud Contact Center Solution in the country has proved once again that Parahit is bound to deliver cut throat customer communication technology. With Omni Channel Interaction Management tool and Business Process Automation, Galaxypro has come a long way integrating L&D along with Call Audit Tool to enable businesses focus on their core business and be rest assured on the technology, ensuring excellent customer experience.
Understanding the needs of fast-paced growing technologies, Parahit has become a leading one-stop-shop Communication Platform as a Service (CPaaS) provider specialising in delivering comprehensive solutions.Our robust suite of services includes voice calling, messaging, video conferencing, and more, all accessible through simple APIs and intuitive interfaces. With a focus on reliability, scalability, and security, we cater to a diverse range of industries, from startups to enterprise-level organisations enabling them to enhance customer engagement, streamline internal communication processes, and drive innovation.
Backed by cutting-edge technology and a commitment to exceptional customer support, we strive to empower businesses to unlock the full potential of communication in the digital age.
To know more please visit our website – www.parahittech.com
Locobuzz is a global SaaS enterprise that specializes in digital customer experience management. Our unified CX management platform empowers brands to automate their entire customer experience journey, providing delightful experiences across all customer-facing functions. We leverage advanced AI, ML, Big Data, and Analytics to deliver real-time data analytics, automation, consumer insights, and end-to-end social media management, including publishing, listening, analytics, and engagement through a one-view unified platform.
Our AI-powered social listening capabilities unlock millions of conversations across various channels, including social media, messaging, chat, review sites, and more. This provides brands with actionable insights and data, while our powerful analytics capabilities help them understand customer demographics, social media metrics, campaign performance, and competitive market intelligence. By leveraging these insights, brands can make informed decisions about their customer experience and marketing strategies, which results in stronger customer relationships and increased lifetime value.
Our new CX Suite further elevates the platform with GPT-3-powered insights, BI capabilities for limitless analytics, a seamless UI and UX, and wider coverage through the inclusion of channels like Quora and Glassdoor. The platform is highly reliable, scalable, and secure, with a fully functional mobile application for added convenience.
Founded in 2015, Mumbai-headquartered Locobuzz is trusted by more than 200 Fortune 500 companies and marquee brands across sectors like hospitality, telecom, automotive, BFSI, retail, eCommerce, FMCG, aviation, and more. We help brands with listening and monitoring, presence management and campaign strategy, competitive and market intelligence, digital care, and consumer delight. We operate in seven countries, including India, the USA, the UK, Sri Lanka, and the Middle East and South-East Asia.
To know more please visit our website – www.locobuzz.com
Clootrack is at the forefront of customer experience analytics, offering brands invaluable insights into the reasons behind customer experiences. Clootrackexcels at processing vast amounts of unstructured data, eliminating noise, and conducting real-time analysis to provide actionable insights.
By leveraging Clootrack's insights, brands are now making rapid, customer-focused decisions that are transforming key areas like never before:
Some powerful features of Clootrack include:
Comprehensive Data Integration: Clootrack effortlessly consolidates data from all internal and online sources, capturing every digital interaction of the customer.
Automated Noise Elimination: Clootrack ensures the highest quality of data by automatically filtering out irrelevant information.
Unbiased and Detailed Analysis: Our platform offers objective and actionable insights through an advanced, patented AI-driven unsupervised analysis.
Customizable with Full-Time Support: Clootrack platform is fully adaptable to your specific business goals and is backed by continuous support.
Sentiment Analysis for calls: Clootrack effectively converts calls into text and provides sentiment analysis in over 55 languages with an accuracy rate exceeding 93%.
Clootrack with its advanced analytics solutions can empower your organization to make informed decisions and stay ahead of the competition in the data-driven world.
To know more please visit our website – www.clootrack.com , www.clootrack.com/askclootrack and www.clootrack.com/probetrack-anaytics
To know more please visit our website – www.kaleyra.com
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Giga ML is your virtual customer care agent that learns from tribal
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Whether through chat, email, or calls, Giga ML seamlessly integrates into your customer care
workflows.
Unlock Your Company's Internal Knowledge Through AI - Crafting an LLM-based dual-purpose
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