Voice that Matters

Featured Speakers

Monish Vohra

Monish Vohra

Head Customer Experience Hero FinCorp
Ravi Kant Verma

Ravi Kant Verma

Director Customer Experience IndiGo (InterGlobe Aviation Ltd)
Ruchita Jain

Ruchita Jain

VP – Head Customer Insights & Strategy Axis Max Life Insurance Limited
Indranil Mukherjee

Indranil Mukherjee

Deputy Vice President & Head Customer Experience PVR Limited
Sandeep Singh Sachdeva

Sandeep Singh Sachdeva

Head – Partnerships & Customer Experience Snapdeal
Gagandeep Singh

Gagandeep Singh

EVP & Head – CX, Business Excellence & Group COE Niva Bupa Health Insurance
Sahil Sethi

Sahil Sethi

Director of Loyalty Marriott International
Shammi Raghuvanshi

Shammi Raghuvanshi

Head of Visual Merchandising, CX, Content & Creatives Reliance Retail
Shubhita Jain

Shubhita Jain

Head of Design – Retail Experience Design CARS24
Amit Parashar

Amit Parashar

Vice President – Customer Service & Chief Grievance Officer Justdial
Kumar Chandan

Kumar Chandan

Head – Customer Service – North & South Panasonic Life Solutions India
Abhishek P.

Abhishek P.

Head – Digital Growth & CX BirlaNu
Yajur Mahendru

Yajur Mahendru

Vice President and Head of Product InsuranceDekho
Anupam Munshi

Anupam Munshi

Vice President Customer Service IndiaMART InterMESH Limited
Deepak Wadhwa

Deepak Wadhwa

Vice President Digital Transformation India Shelter Finance Corporation Ltd.
Dilpreet Singh

Dilpreet Singh

Head - Loyalty CRM and Partnerships ITC Hotels Limited