Voice that Matters

Featured Speakers

Monish Vohra

Head Customer Experience Hero FinCorp

Nitish Dube

Head of Products - Digital Ecosystem Max Healthcare

Ankit Verma

Head of Customer Services and Operations Lenskart.com

Ruchita Jain

VP – Head Customer Insights & Strategy Axis Max Life Insurance Limited

Indranil Mukherjee

Deputy Vice President & Head Customer Experience PVR Limited

Sandeep Singh Sachdeva

Head – Partnerships & Customer Experience Snapdeal

Gagandeep Singh

EVP & Head – CX, Business Excellence & Group COE Niva Bupa Health Insurance

Sahil Sethi

Director of Loyalty Marriott International

Kumar Chandan

Head – Customer Service – North & South Panasonic Life Solutions India

Sameer Narkar

Founder & CEO Konnect Insights

Arijit Chatterji

Chief Business Officer C-Zentrix

Yajur Mahendru

Vice President and Head of Product InsuranceDekho

Deepak Wadhwa

Vice President Digital Transformation India Shelter Finance Corporation Ltd.

Abhishek P.

Head – Digital Growth & CX BirlaNu

Anupam Munshi

Vice President Customer Service IndiaMART InterMESH Limited

Akash Jaggi

Global Director - Customer Satisfaction & Quality Schneider Electric

Sharmistha Majumdar

Head of Customer Experience Allcargo Logistics

Pushpak Barik

Vice President - Replacement Sales & Customer Service JK Tyre & Industries Ltd.

Shweta Srivastava

Head of Digital & SVP Marketing Usha International

Akshita Rastogi

Director UX Design Tata Digital

Vaishnav Mishra

Head of Data Science & AI CARS24

Vartik Sethi

Head of Ecommerce, Digital Transformation and Alliances Kohler India

Pritiman Sarkar

Sr Vice President - Customer Experience SBI Cards and Payment Services Ltd.

Aveek Roy

Founder & CEO Multycomm Interactive Media Private Limited