Founded 40 years ago on the simple idea of creating innovative products that change the world, Adobe offers groundbreaking technology that empowers everyone, everywhere to imagine, create, and bring any digital experience to life. Adobe has always been committed to doing the right thing by focusing on people, purpose, and community. This commitment has guided their evolution, and inspired their employees to invent the future and change the world for the better.

Adobe Learning Manager, is an award-winning learning platform from Adobe that offers personalized learning experiences at scale for employees, customers and partners alike. Released in 2015 as Adobe Captivate Prime and then re-branded in 2022 as Adobe Learning Manager, the platform is widely used by leading enterprises, small and medium businesses and non-profits across the world to deliver learning programs to a range of audiences. With more than 7 Million plus learners, 50 Million course enrollments, running across 6 continents in 17+ languages, Adobe Learning Manager has been adjudged as a platform to look forward to by Forrester and Fosway and has also received worldwide recognition from the Brandon Hall Group, G2, Capterra and other leading analyst firms.

To know more please visit our website – www.adobe.com

To know more please visit our website – www.deepcall.com

Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact centre, the Calabrio ONE workforce performance suite enriches human interactions and empowers your contact center as a brand guardian. We unlock the true voice of the customer and deliver what brands crave: engaging interactions, business intelligence, and profit. Only Calabrio ONE unites workforce optimization, human agent and virtual agent(BOT) analytics and business intelligence solutions into a true-cloud, enterprise-grade suite that is as agile as your business needs. Calabrio Inc is headquartered out of Minneapolis, USA with a global presence and a delivery centre in Noida, India.

To know more please visit our website – www.calabrio.com

Visit our demo centre to see how Calabrio will improve your contact centre performance: – www.calabrio.com/resource-center/demo-center/

Convin is a state-of-the-art conversation intelligence platform that employs Generative AI to empower customer-facing teams. Designed for the dynamic environments of sales, support, and collection call centers, Convin offers AI-backed tools to track, transcribe, and analyze agent-customer interactions across calls, emails, and chats. The platform is segmented into real-time and post-call analysis suites, addressing critical challenges such as manual intervention and reactive quality assurance.

With Convin, global call centers handling high volumes of calls benefit from robust automation and proactive methods, ensuring conversation quality and accelerating business growth. The platform supports a wide range of use cases, including Sales, Support, Collections, Compliance, and Retention, reflecting the diverse needs of its users.

Convin's transformative impact is evident across multiple industries, such as Insurtech, E-commerce, Edtech, Hospitality & Travel, Real Estate, Healthtech, BPOs, Airlines, and Fintech, among others. This conversation intelligence solution has revolutionized the business strategies of numerous contact center leaders, making it an indispensable tool in today’s customer service landscape.

Why do we stand out?

• In-house speech-to-text models
• High transcription accuracy
• Pioneers in Automated coaching(Zero human intervention)
• Real-time monitoring, guidance, and coaching
• In-house Convin Mobile Application

What can our customers achieve?

• 100% Compliance monitoring
• 56 sec Lower AHT(average handle time)
• 60% Decrease in Ramp-up time
• 21% Increase in Sales
• 27% Increase in CSAT
• 17% Increase in Collection Rate
• 25% Increase in Retention Rate
• 12% Increase in Repeat Purchases.

To know more please visit our website – www.convin.ai

Contiinex is an industry vertical speech AI platform for BFSI, Healthcare, Travel & Retail enterprises that can be deployed on the organizations private-cloud to drive Incremental Sales Revenue, Manage Risk, and Increase Customer Retention through a combination of speech analytics and voice bots.

By transforming vast amounts of unstructured data into actionable insights, our products empowers organizations to uncover hidden patterns, predict potential risks, increase sales numbers & optimize decision-making. This proactive approach enables organizations to stay ahead of competition at all times.

As a team, we take pride in the fact that each one of us in the Contiinex tribe are supremely dedicated to our craft of unravelling the mysteries hidden in data & speech, fine-tuning ourselves to go deeper and deeper into this realm, and solving for more and more of business use cases. It gives us a great sense of accomplishment and success when we see our products and solutions transform the way organizations work, leading them to the next…

To know more please visit our website – www.contiinex.com