Featured Speakers
Rinku Anand
Head Customer Experience
Bajaj Finserv
Sandeep Sachdeva
Customer & Seller Experience - Head
Snapdeal
Akash Jaggi
Global Director - Customer Experience
Schneider Electric
Sahil Sethi
Director - Loyalty
JW Marriott
Parul Gupta
Associate Vice President
Junglee Games
Rahul Gupta
Director Product Management
Jubilant FoodWorks Ltd.
Angad Wadia
Chief Operating Officer - Retirement Business
Bajaj Capital
Ramesh Rajagopalan
Executive Vice President & Head - Customer Services & Network Strategy
VE Commercial Vehicles Ltd.
Monish Vohra
EVP and Head Operations
SBI Card
Ramesh Choudhary
CEO & Founder
Sarv.com
Dipanwita Ray
Head of Department Customer Experience and Service
Tata Power DDL
Kumar Chandan
Head - Customer Service North& South
Panasonic
Rashmi Vijayan
Director - Customer Service Operations
American Express
Ankit Tandon
CVP & Head - Digital Customer Onboarding
Max Life Insurance
Neha Gupta
Head of Digital Experience APAC Community Operations
Uber
Anamika Chatterjee
Head - Customer Service Retail Finance
Hero Fincorp
Aakash Kumar
Vice President User Experience
MakeMyTrip.Com
Digamber Bahuguna
SVP - Customer Experience Airtel Business (India & Global)
Airtel
Dhaivat Oza
VP - Service Assurance
Vodafone Idea
Amit Ranjan
Head - Customer Experience
Lenskart
Swapnil Sant
Head - Customer Service Operations
Tata CliQ
Vinay Kumar
Chief Information Officer
McDonald's India – North and East
Rajat Mathur
Head - Consumer Marketing & Innovations (Digital First)
Dabur India Limited
Vineet Jain
COO