Featured Speakers

Rinku Anand
Rinku Anand

Head Customer Experience

Bajaj Finserv
Sandeep Sachdeva
Sandeep Sachdeva

Customer & Seller Experience - Head

Snapdeal
Akash Jaggi
Akash Jaggi

Global Director - Customer Experience

Schneider Electric
Sahil Sethi
Sahil Sethi

Director - Loyalty

JW Marriott
Parul Gupta
Parul Gupta

Associate Vice President

Junglee Games
Angad Wadia
Angad Wadia

Chief Operating Officer - Retirement Business

Bajaj Capital
Ramesh Rajagopalan
Ramesh Rajagopalan

Executive Vice President & Head - Customer Services & Network Strategy

VE Commercial Vehicles Ltd.
Monish Vohra
Monish Vohra

EVP and Head Operations

SBI Card
Dipanwita Ray
Dipanwita Ray

Head of Department Customer Experience and Service

Tata Power DDL
Kumar Chandan
Kumar Chandan

Head - Customer Service North& South

Panasonic
Rashmi Vijayan
Rashmi Vijayan

Director - Customer Service Operations

American Express
Ankit Tandon
Ankit Tandon

CVP & Head - Digital Customer Onboarding

Max Life Insurance
Neha Gupta
Neha Gupta

Head of Digital Experience APAC Community Operations

Uber
Anamika Chatterjee
Anamika Chatterjee

Head - Customer Service Retail Finance

Hero Fincorp
Aakash Kumar
Aakash Kumar

Vice President User Experience

MakeMyTrip.Com
Digamber Bahuguna
Digamber Bahuguna

SVP - Customer Experience Airtel Business (India & Global)

Airtel
Dhaivat Oza
Dhaivat Oza

VP - Service Assurance

Vodafone Idea
Amit Ranjan
Amit Ranjan

Head - Customer Experience

Lenskart
Swapnil Sant
Swapnil Sant

Head - Customer Service Operations

Tata CliQ