Awards Categories

CX Personality Of The Year

CX Vendor Excellence Award

CX Technology Implementation Of The Year

CX Leader Of The Year

Seamless Omni channel Experience Strategy

Best Contact Centre Experience

Customer Experience Team Of The Year

Digital Experience Strategy Of The Year

Important Dates and Deadlines

  • Nominations for all categories are open from 21st November 2025
  • Last day to submit the Nomination is 23rd February 2026
  • Winners will be announced on 25th February 2026 via email so relevant teams can be invited.
  • Awards will be distributed at 24th CX Strategy Summit & Awards 2026 on Thursday, 26th February 2026, at ITC Maratha Mumbai.