Lemnisk's composable Customer Data Platform (CDP) provides the data and AI platform for real-time marketing activation, while keeping your data where you want it to be - on-premise, on your cloud, or within your geo.

The key capabilities include:

• Unified Customer Data Foundation: Enterprise CDP with flexible deployment (SaaS, on-premise, or your cloud) delivering secure, real-time customer data access with full control over data residency.
• Intelligent Identity Resolution: Intelligently unify customer data across business lines to build a complete view of each customer, while still running targeted marketing campaigns at the individual product level.
• Hyper-Personalized Experiences: Deliver 1:1 hyper-personalized journeys & experiences in real-time for every customer across multiple marketing channels.
• AI Suite: With Lemnisk’s intelligent AI engine, predict what each customer is likely to do next, understand them across all products, learn from their phone conversations, and help AI agents securely access the right data, all to engage every customer on the right channel at the right time.
• Comprehensive Data Activation: Seamlessly activate customer data across marketing and business systems with low-code/no-code APIs. Send insights to any downstream system in real time, empowering teams to accelerate campaigns and drive more relevant, data-driven experiences.

DevRev, an AI-native platform that unifies customer support and product development connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.

Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. Used by thousands of companies in search of low-latency analytics and customizable LLMs to thrive in this era of GenAI.

DevRev has raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. DevRev is also featured on the Forbes 2024 list of America’s Best Startup Employers.

Founded in October 2020 by Dheeraj Pandey, former Co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.

To know more please visit our website – www.devrev.ai

Acefone is a cloud-based communication platform for businesses with powerful products, including Interactions Hub, Contact Center Studio, API Connect, and Campaigns. These products are developed keeping customer experience as priority. Serving over 500 enterprises, Acefone has a proven track record of across industries with 20+ pre-built integrations.

With 99.95% uptime guarantee, Acefone offers enhanced productivity, high-quality business communication for sales and customer success. Acefone's wide range of oerings enables businesses to optimize their communication infrastructure, increase productivity, and enhance customer experiences irrespective of their geographical locations. Its intuitive dashboard filled with insights provides rich features including omnichannel interactions, mobile CLI, interactive voice response (IVR), auto-dialer , campaign management, and more. It allows organizations to manage inbound and outbound calls, as well as other channels such as WhatsApp, chat, and SMS - all from a single platform.

To know more please visit our website – www.acefone.com

Jio Haptik has pioneered AI-powered innovation since 2013, processing 25B+ AI-driven conversations across 10+ channels and in 135 languages for 500+ enterprises. Haptik's conversational AI suite includes Interakt, a WhatsApp-first Sales CRM that reimagines how small-and-medium-sized businesses engage, convert, and retain customers at scale. It serves large enterprises with AI agent-powered solutions, purpose-built for enterprise needs and scale, orchestrating end-to-end user journeys from lead qualification to post-purchase support, and beyond. The company is a Category Leader across platforms including Gartner, G2, Opus Research & more. Its prominent clients include Jio, Swiggy, Zepto, Paytm, Paisabazaar, and more.

To know more please visit our website – www.haptik.ai

mple AI is an AI-driven enterprise enablement platform designed to transform how frontline and field teams learn, perform, and deliver results. A product of Midgenie AI Labs Pvt. Ltd., mple AI helps organizations continuously upskill, support, and empower customer-facing teams at scale by embedding learning directly into everyday work. Built with a deep understanding of real-world enterprise challenges, mple AI addresses a critical gap in traditional training models where fast-changing products, regulations, and customer expectations outpace static learning methods.
Mission:
mple AI’s mission is to make workforce enablement continuous, personalized, and outcome- driven. By leveraging AI-powered simulations, conversational coaching, and advanced analytics, the platform enables faster on -boarding, consistent skill development, and measurable improvement in real-world performance.
Platform Capabilities:

• AI-Powered Simulations & Role-Based Practice
  At the core of mple AI is an AI-powered simulation engine that enables learning through realistic, role-based practice. Employees engage in scenario-driven role plays and customer conversations that mirror real field interactions.
• Safe, hands-on practice environments
• Instant feedback and AI coaching
• Continuous skill refinement and mastery

• Personalized Learning & Actionable Insights
  mple AI delivers hyper-personalized learning journeys that adapt to individual roles, performance levels, and business goals.
• Targeted guidance and reinforcement for learners
• Real-time visibility into readiness and skill gaps
• Data-driven insights for managers and leaders

Organizations can move beyond one-size-fits-all training to dynamic capability building aligned with evolving business needs.

• Built for Enterprise & Regulated Environments
  Headquartered in India with a growing global footprint, mple AI serves enterprises across Pharma, BFSI, Healthcare, Retail, and Consumer Services. The platform is purpose-built for large, distributed teams operating in regulated and complex environments where compliance, accuracy, and consistency are essential.
  
  By enabling faster onboarding, quicker ramp-up, and sustained skill development, mple AI helps organizations reduce training costs while improving execution quality across the field.

QDegrees Services is a business consulting and product innovation company focused on helping organizations enhance customer satisfaction and loyalty by leveraging the power of customer experience (CX).

Our vision is to make customer experience simple yet effective through innovative CX models that combine digitization with human intelligence. We work closely with businesses to strengthen the entire customer lifecycle and create meaningful, data-driven experiences. We specialize in:

• Empowering businesses to optimize the customer lifecycle
• Customer Journey Mapping, Voice of Customer and Market Research
• Enhancing customer experience through AI-driven innovation
• Enterprise-level application development and consulting

• Survey CXM - NPS, CSAT & CX Survey Software
• AuditMitr - Debt Collection & Compliance Audit Tool
• QAViews - Interaction Quality Audit Tool
• ChecklisTree - Checklist Creation & Management Platform
• LMSKey - Interactive learning with smart tracking
• shopperXM - Mystery Audit & CX Measurement Platform

• Mystery Shopping
• Quality Assurance Audits (Machine + Human-based)
• Market Research
• Process Consulting
• Compliance Audits
• Customer Experience Measurement

AnalyticsLiv enables brands to design, measure, and optimize meaningful consumer experiences through data, analytics, and technology. In a landscape where CX defines competitive advantage, AnalyticsLiv helps organizations move beyond fragmented touchpoints to deliver consistent, insight led experiences across the consumer journey.

At the core of AnalyticsLiv’s approach is experience measurement. By building robust analytics foundations using GA4, Google Tag Manager, and advanced data infrastructure, AnalyticsLiv ensures every consumer interaction across web, app, media, and offline channels including Google Ads and DV360 is accurately captured and unified. This enables brands to understand not only what consumers do, but why they behave the way they do.

AnalyticsLiv turns experience data into action through journey analysis, experimentation, and optimization. These insights power smarter advertising by enabling intent-based audience creation, personalized messaging, and experience led remarketing across Google Ads and DV360. High value users such as engaged visitors, cart abandoners or repeat customers are re-engaged with relevant, timely communication aligned to their journey stage.

As a Google Marketing Platform Certified Partner, AnalyticsLiv brings deep platform expertise and a privacy first mindset. By aligning data, technology, and activation, AnalyticsLiv helps brands deliver consumer experiences and advertising journeys that are measurable, scalable, and built for long term growth.

To know more please visit our website – www.analyticsliv.com

Helo.AI is a pioneer in AI-powered business Communication Platform as a Service (CPaaS) that enables brands to move beyond legacy messaging tools and adopt an AI-first approach to customer engagement and redefine how enterprises connect with customers through intelligent, scalable, and performance- driven conversations. Built by VivaConnect.

As customer expectations shift toward instant, personalized, and app-based interactions, Helo.AI empowers businesses to communicate on the channels customers already prefer—WhatsApp, RCS, SMS, Email, and Voice while eliminating the cost, complexity, and inefficiencies of traditional communication systems. Trusted by over 3,000 enterprises, Helo.AI has delivered 100+ billion messages globally with 99.99%+ uptime, positioning the platform as a reliable backbone for mission-critical, high- volume communication.

Designed to operate at enterprise scale, Helo.AI combines AI-powered multilingual chatbots, intelligent campaign automation, and real-time engagement analytics to deliver faster responses, deeper personalization, and measurable business outcomes. The platform ensures 99%+ delivery rates through AI-powered multichannel routing and smart failover mechanisms that seamlessly switch between WhatsApp, RCS, SMS, Email, and Voice to guarantee reach and zero message wastage.

With built-in compliance frameworks that are DLT, GDPR, and TCPA ready, Helo.AI enables secure, regulation-compliant communication across geographies while supporting 50+ ready integrations with CRMs, ticketing systems, payment gateways, and marketing stacks for rapid deployment and scalability.

Helo.AI’s omnichannel capabilities are engineered to meet customers wherever they are. On WhatsApp, the platform powers rich, secure, and automated conversations with 98% open rates, 91% delivery rates, and 175 million+ daily business interactions. Through RCS, Helo.AI delivers app-like messaging experiences with branded identities, interactive elements, and advanced analytics, having enabled 10+ billion RCS messages with up to 43% lower costs compared to SMS. Its SMS infrastructure ensures reliable reach across 225+ countries with sub-5-second delivery times and consistently high engagement. Email campaigns driven through Helo.AI generate strong performance with up to 36x ROI and measurable click-through insights, while AI-powered Voice and Voicebots deliver 24/7 multilingual support, reduce operational costs by up to 40%, and enhance customer experience across 175 million+ voice interactions.

The Helo product suite further cements the brand’s leadership in enterprise communication by offering a high-volume messaging engine capable of sending billions of messages with 99% delivery accuracy and 54% cost savings, unified customer engagement that delivers 5x faster responses and up to 3x ROI, secure authentication solutions processing 5 million+ verifications per day with 99.9% success rates, centralized white-labeled CPaaS deployments that help partners unlock up to 3x revenue growth, and trackable messaging links that have driven 2x SMS CTR, tracked 17 million+ links, and reduced messaging costs by 20%.

Recognized for its impact and reliability, Helo.AI consistently delivers 3x faster customer response times, 52% lower communication costs, and 99.9% platform uptime, making it a trusted communication partner for some of the country’s most respected enterprises, including SBI, Kotak Mahindra Bank, Yes Bank, Bajaj Finance, Aditya Birla Group, JioMart, and Quikr. By combining AI intelligence, omnichannel depth, enterprise-grade security, and unmatched scale, Helo.AI stands at the forefront of modern business communication—powering smarter conversations for billions and setting the benchmark for the future of customer engagement.

To know more please visit our website – www.helo.ai

With AI rapidly transforming customer experience (CX), businesses are shifting toward measurable quality, clear ROI, and tangible outcomes from every initiative. This shift is exactly why we at Meesho AI Services have built something that goes beyond a typical voice bot or chat bot.

Meesho AI Services is a resolution-first AI partner that helps businesses automate CX using voice and chat, while staying tightly focused on what matters most: solving customer queries end-to-end.

Instead of charging in traditional ways like per-seat, per-agent, or per-minute pricing, we offer an outcome-based pricing model, where businesses pay only when agreed outcomes are achieved. This makes automation more accountable, scalable, and easier to justify for leadership teams evaluating impact.

What truly differentiates Meesho AI Services is not just AI capability. It’s the combination of outcome-led economics and dependable execution. Our early deployments have enabled clients to see up to 15% uptick in conversion, driven by our resolution-first model that can align with customers’ requirements. More importantly, we ensure these outcomes remain reliable in real-world environments.

Through our human-in-the-loop model, we prevent bot failures during edge cases, system glitches, and unexpected user behavior. When automation hits a blocker, the experience is rescued in time so customers still reach a resolution. This helps in protecting CSAT and reducing operational risk. In fact, our inbound services have saved clients over $3M annually on an average while handling 500K+ interactions per day, ensuring faster response times and cost savings.

This approach enables an evolving AI system without compromising predictable pricing, sustained savings, improved revenue efficiency, and higher customer satisfaction. With a proven track record of reducing up to AHT by 40%, our model delivers reliable, scalable, and impactful CX automation. To know more please visit our website – www.meeshoaiservices.ai

SmartinfoLogiks is a technology and innovation company helping organizations across industries and business sizes transform how they operate usingAI-driven and automation-first solutions. With over a decade of experience in building enterprise platforms, analytics systems, and digital automation solutions, we enable businesses to move faster, work smarter, and scale sustainably.

Our focus today is clear: practical AI with real business impact.

What truly differentiates SmartinfoLogiks is our ability to bridge business objectives with technology execution. We don’t position AI as a buzzword; we position it as a measurable enabler of ROI, efficiency, and growth. From pilot implementations to large-scale rollouts, we ensure AI delivers value at every stage.

As organizations across industries embrace intelligent automation, SmartinfoLogiks stands as a trusted AI and enterprise transformation partner.

To know more please visit our website – www.smartinfologiks.com