Voice that matters
Featured Speakers
Srikkanth Sridhar
Director - CX Strategy & New Initiatives
Swiggy
Sameer Raje
General Manager and Head, India & SAARC Region
Zoom
Archna Gupta
Group Head - Operations & Service Excellence, Preventive Health
Apollo Hospitals
Seetharaman Srinivasan
Director - SCM & Customer Service
Harman
Pallavi Bhargava
Senior Vice President - AI-Led Banking Transformation - Digital & Customer Experience Strategy
Axis Bank
Aayan Banerjee
Head of Enterprise Business India & SAARC
Zoom
Anuradha Chakraborty
Director - Customer Experience Analytics, Forecasting Planning & Commercials
Flipkart
Anand Bala
Business Leader Mass Market - India and SAARC
Zoom
Deepak Manickavelu
Director of Ecommerce
Decathlon
Karan Chhabra
CEO & Founder
Acefone
Musthaq Ahamed
Head - Customer Loyalty and Payments
Bangalore International Airport Ltd
Rajesh CB
Project Lead
QDegrees
Seema Verma
CEO
Aurexion
Latha MP
Director - CX, Customer Quality & Transformation
Dell
Technologies
Aalok R Pradhan
Chief Customer Delight Officer
TVS Motors
Chaithanya Mangalampalli
Director - Global Digital Experience
Uber
Shikha Maheshwari
Head of India Customer Experience
Amazon
Satish Patil
Director - Customer Experience
Samsung
Mohammed Khazi
Vice President - CX & Operations
Paytm Payments Bank
Vinil Raj
Head - Customer Engagement Center, Asia Pacific
Lenovo
Priyaah Sundaraam
Vice President - Head of Customer Experience & Fulfilment
Cleartrip
Prabhakaran K
Head of Customer Support
Narayana Health
Shaista Lodi
Director, Digital & AI
Philips
Deepak Chaubey
Director - Gen AI
PayU
Dhruv Rastogi
Chief AI Officer
MediAssist
Ram KH
Head - AI and Strategic Analytics
Brigade Group
Ashish Kashyap
Head - Offline & Omni Channel
Giva