Zoom provides the AI-first, open work platform built for human connection and purposefully designed to move conversations to completion. From entrepreneurs to global enterprises, customers choose Zoom to seamlessly collaborate, communicate, and drive outcomes across meetings, chat, phone, contact center, events, and more — all with the built-in assistance of Zoom AI Companion. Founded in 2011, Zoom is headquartered in San Jose, CA. For more information

To know more please visit our website – www.zoom.com

Acefone is a cloud-based communication platform for businesses with powerful products, including Interactions Hub, Contact Center Studio, API Connect, and Campaigns. These products are developed keeping customer experience as priority. Serving over 500 enterprises, Acefone has a proven track record of across industries with 20+ pre-built integrations.

With 99.95% uptime guarantee, Acefone offers enhanced productivity, high-quality business communication for sales and customer success. Acefone's wide range of oerings enables businesses to optimize their communication infrastructure, increase productivity, and enhance customer experiences irrespective of their geographical locations. Its intuitive dashboard filled with insights provides rich features including omnichannel interactions, mobile CLI, interactive voice response (IVR), auto-dialer , campaign management, and more. It allows organizations to manage inbound and outbound calls, as well as other channels such as WhatsApp, chat, and SMS - all from a single platform.

To know more please visit our website – www.acefone.com

QDegrees Services is a business consulting and product innovation company focused on helping organizations enhance customer satisfaction and loyalty by leveraging the power of customer experience (CX).

Our vision is to make customer experience simple yet effective through innovative CX models that combine digitization with human intelligence. We work closely with businesses to strengthen the entire customer lifecycle and create meaningful, data-driven experiences. We specialize in:

• Empowering businesses to optimize the customer lifecycle
• Customer Journey Mapping, Voice of Customer and Market Research
• Enhancing customer experience through AI-driven innovation
• Enterprise-level application development and consulting

• Survey CXM - NPS, CSAT & CX Survey Software
• AuditMitr - Debt Collection & Compliance Audit Tool
• QAViews - Interaction Quality Audit Tool
• ChecklisTree - Checklist Creation & Management Platform
• LMSKey - Interactive learning with smart tracking
• shopperXM - Mystery Audit & CX Measurement Platform

• Mystery Shopping
• Quality Assurance Audits (Machine + Human-based)
• Market Research
• Process Consulting
• Compliance Audits
• Customer Experience Measurement

Aurexion™ is an AI-native CCaaS and Customer Engagement Platform that unifies Dialer, AI VoiceBots, AI Chatbots, Agent Assist, Audit AI, Conversational Intelligence, and omnichannel communications across Voice, WhatsApp, Email, SMS, and digital channels on a single intelligent platform. Designed for enterprise-scale customer engagement, Aurexion enables organizations to automate customer interactions, empower agents with AI, streamline inbound and outbound operations, and gain real-time conversational insights from every interaction.

The platform helps enterprises deliver exceptional customer experiences, increase agent productivity, reduce operational costs, and make faster, data-driven decisions. Built for enterprise scale and engineered in India for the world, Aurexion is redefining the future of AI-powered customer engagement.

One Platform. Every Channel. Every Conversation—Powered by AI.

To know more please visit our website – www.aurexion.ai

To know more please visit our website – www.infobip.com