Event Sponsors

Connecting people and businesses in today’s digital landscape is complicated. Sinch makes it easy, helping businesses deliver best-in-class communication experiences, no matter the channels their customers use. Sinch is a global leader in cloud communications for mobile customer engagement.

Sinch brings businesses and people closer with tools enabling personal engagement. Its leading cloud communications platform lets businesses reach every mobile phone on the planet, in seconds or less, through mobile messaging, voice and video.

Sinch is a trusted software provider to mobile operators, and its platform powers business-critical communications for many of the world’s largest companies. Sinch has been fast-growing since its foundation in 2008. Through strategic acquisitions and fast organic growth, it has turned into an international powerhouse serving enterprises across the globe and handling over 700 billion engagements per year. Sinch is headquartered in Stockholm, Sweden, and has a local presence in more than 60 countries including India.

To know more please visit our website – www.sinch.com

Microsoft (Nasdaq: MSFT, @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft set up its India operations in 1990. Today, Microsoft entities in India have over 23,000 employees engaged in sales and marketing, research, development, customer support, and industry solutions across 10 Indian cities – Ahmedabad, Bengaluru, Chennai, New Delhi, Gurugram, Hyderabad, Kolkata, Mumbai, Noida, and Pune. Microsoft offers its global cloud services from local datacenters to accelerate digital transformation across Indian startups, businesses, and government organizations

To know more please visit our website – https://www.microsoft.com/

Founded in 2018, SurveySensum is an AI-driven customer feedback platform serving 500+ businesses in over 40 countries, including the US and Asia.

It simplifies real-time consumer insights through channels like WhatsApp, SMS, and Email, employing AI/ML for multilingual text analysis to swiftly detect both positive and negative sentiments for prompt action. Its user-friendly dashboards and seamless cross-channel integration enable efficient feedback handling. Led by Rajiv Lamba and Tanuj Diwan, it aims for global expansion, emphasizing real-time customer intelligence for modern enterprises.

To know more please visit our website – /www.surveysensum.com

Trackier is a global pioneer in performance marketing, offering sophisticated software solutions that revolutionize how brands, agencies, and marketers execute and optimize campaigns. With innovation at its core, Trackier empowers businesses to maximize ROI, streamline marketing efforts, and achieve scalable growth in today’s competitive landscape.

The company’s flagship product, the Trackier Performance Marketing Software, is a comprehensive platform that simplifies campaign tracking, analytics, and optimization. Designed for affiliate marketers, partner managers, and advertisers, this software offers tools for managing performance marketing programs with precision and ease. Its intuitive interface, real-time reporting, and automation capabilities enable marketers to focus on strategy while the platform handles the complexities of campaign management.

Trackier’s mobile marketing solutions are led by Apptrove, formerly known as Trackier MMP (Mobile Measurement Partner). Apptrove is a cutting-edge mobile attribution and analytics platform that provides deep insights into user behavior, robust fraud detection, and accurate performance tracking. It helps mobile marketers identify the true sources of their traffic and optimize their campaigns for better outcomes. Apptrove seamlessly integrates with leading ad networks, CRMs, and analytics tools, making it a go-to solution for mobile-focused businesses.

What sets Trackier apart is its emphasis on automation and integration. The platform harnesses AI-driven insights to optimize campaigns in real-time, ensuring marketers can adapt to dynamic market conditions. Its compatibility with diverse advertising ecosystems allows businesses to centralize their efforts, providing a unified view of performance across channels.

Trackier’s innovations and customer-first approach have earned it industry accolades. The company’s presence at global events such as DMEXCO, ChinaJoy, and iGB Live demonstrates its dedication to shaping the future of digital marketing.

Trackier supports businesses of all sizes, from startups to enterprises, with tailored solutions that meet their unique needs. Its robust tools and exceptional customer support make it a trusted partner for achieving marketing success.

In summary, Trackier, with its Performance Marketing Software and Apptrove for mobile marketing, is redefining the standards of performance marketing. It delivers unparalleled value through innovation, adaptability, and expertise, empowering marketers to achieve excellence in a fast-evolving digital world.

To know more please visit our website – www.trackier.com

VION Consulting is a leading CX consulting and solutions partner, committed to redefining the way businesses connect with their customers and employees. We specialize in delivering seamless, secure, and engaging experiences that inspire loyalty and drive measurable results. As trailblazers in adopting next-generation technologies—including AI, speech recognition, and advanced analytics—we empower organizations to stay ahead in an ever-evolving digital landscape.

Our new-age, future-ready solutions that strategically use the right mix of AI and Human Touch (HT), form the backbone of our clients’ success, enabling them to meet their customer experience goals with precision and agility. From transforming interactions to optimizing workflows, we ensure every touchpoint delivers exceptional value. We have delivered some of the largest CX transformation projects involving AI and automation functions like real time agent empowerment, automated summarization, AI driven automated QM and Interaction Analytics.

At VION Consulting, excellence is not just a goal; it is the foundation of everything we do. Our dedication to driving meaningful impact continues to set us apart, fostering growth for our clients and advancing the industry as a whole. Join us as we shape the future of CX, one transformative experience at a time.

To know more please visit our website – www.vion-consulting.com

SquadStack is a leading, tech-first outsourcing platform that combines AI Agents and human expertise to optimize sales and support processes for businesses across various industries, including BFSI, consumer electronics, automotive, e-commerce, education, healthcare, etc.

They are a data-driven alternative to conventional telecalling setups, combining ‘People’, ‘Systems’ & ‘Knowledge’ to enable leading businesses to scale with improved conversions and reduced costs.

SquadStack’s community of telecallers connects with 200K+ leads every day for top businesses like TATA Digital, AngelOne, Bajaj Finserv, Kotak, HDFC, Axis, Redbus, Delhivery, Moneyview, etc.

To know more please visit our website – www.squadstack.com

AGR Knowledge Services: Enabling Informed Decisions with Data-Driven Insights

AGR Knowledge Services is a specialist research, analytics, and advisory firm that helps businesses navigate complex market landscapes with custom knowledge solutions. With a global presence across 100+ countries, we empower enterprises to identify growth opportunities, strategic partnerships, and high-impact investments. We enable enterprises to address challenges with data-driven decision-making, leveraging our expertise in consumer insights and social media intelligence.

Consumer Insights & Social Media Intelligence Division

Understanding consumer behavior is at the core of business success. AGR’s Consumer Insights and Social Media Intelligence division enables brands to interpret audience sentiments, track emerging trends, and refine product strategies for enhanced customer engagement. Our insights-driven approach ensures businesses can build meaningful connections with their audiences and strengthen their market positioning.

Proprietary Social Media Listening & Response Management Solutions

In the digital-first world, managing brand reputation and consumer engagement is paramount. AGR offers cutting-edge social media solutions:

• Social Media Listening Platform: Monitors and analyzes real-time conversations, transforming them into strategic insights for brands.
• Trooya – AI-Driven Social Media Contact Center: Our in-house response management tool helps brands efficiently handle customer concerns, queries, and complaints through intelligent automation and workflow optimization. Trooya enhances customer engagement with:
  • GenAI-powered responses that align with brand tonality.
  • Prioritization of high-value customer interactions based on influence.
  • Real-time analytics and productivity tools to maximize team efficiency.

Ocube Services- We are a leading Global Contact Center & Business Solution service provider, which is 3000+ people strong, and has centres in Noida, Dubai & Egypt. We have been present in the outsourcing industry for now over a decade. We work across various industry verticals and horizontals. We enable client organizations with a customer first and digital first approach, to deliver superior outcomes for their businesses. We use innovative commercial models which result in a strong value proposition for our customers.

Our journey is ongoing. We are committed to innovation, evolving with the needs of the market, and continuously delivering exceptional service. We are excited about the future and the opportunities ahead.

To know more please visit our website – www.ocube.ooo

The inteliconvo^TM platform is built on advanced Generative AI technology to decipher voice of customer, improve Customer Experience and CSAT, acquire new customers, monitor service quality, collect customer feedback & improve collections revenue. It consists of 4 modules in inteliconvo^TM Speech Analytics, inteliconvo^TM Conversational Voice BoT, inteliconvo^TM Real time Agent Assist and inteliconvo^TM Automated Service Quality Monitoring. The inteliconvo^TM platform can also be deployed on-premise. It supports major Indian and international languages. By adopting inteliconvo^TM platform, organizations can significantly transform their customer operations.

To know more please visit our website – www.inteliconvo.ai