Featured Speakers

Deepak Maloo

Deepak Maloo

VP, Food Strategy & CX

Swiggy
Archna Gupta

Archna Gupta

Group Head - Ops & Service Excellence

Apollo Hospitals
Rajiv Nagarajan

Rajiv Nagarajan

Head, Social & Digital Channels

Airtel
Deepak Nayak

Deepak Nayak

SVP Customer Experience

Gameskraft
Alok Kumar

Alok Kumar

Director of User Experience

Myntra
Sunil Kumar C.N.

Sunil Kumar C.N.

Senior Vice President Lead Key Initiatives

Narayana Health
Sreemoyee Dastidar

Sreemoyee Dastidar

CoE Lead - Customer Experience

Philips
Kalyani Viji Sridhar Seshadri

Kalyani Viji Sridhar Seshadri

Head - CX & Engagement

Tanishq, Titan
Riveena Kaur

Riveena Kaur

DGM - Head of Customer Experience

Landmark Group
Balaji Hariharan

Balaji Hariharan

Sr. Director - Product/UX/Analytics

Samsung Electronics
Aishwarya V.

Aishwarya V.

Director - Digital

Tata Consumer Products
Neeraj Manoria

Neeraj Manoria

AVP & Head Digital Strategy

Bangalore International Airport
Kaushik Chaki

Kaushik Chaki

Operations Leader - India CCC

HP
Ram KH

Ram KH

Head - AI and Strategic Analytics

Brigade Group
Vijay Jituri

Vijay Jituri

Head - Service Excellence

CRED
Rahul Garg

Rahul Garg

Head Of Customer Experience

Games24x7
Latha MP

Latha MP

Director - Customer Experience, Customer Quality & Transformation

Dell Technologies
Gurpreet Jolly

Gurpreet Jolly

Head - Customer Experience Operations & Service Delivery

AJIO.com
Rahul Kumbhat

Rahul Kumbhat

Head of Digital Commerce

Diageo
Seetharaman Srinivasan

Seetharaman Srinivasan

Director - SCM & Customer Service

HARMAN India
Rajnish Vedi

Rajnish Vedi

Head of Customer Experience

CoinDCX
Sapna Singh

Sapna Singh

Head of Customer Experience Management

ITC Limited
Alok Jain

Alok Jain

Director of Product Design

PharmEasy
Anuradha Sathe

Anuradha Sathe

Executive Director WW - Customer Experience

Lenovo
Arindam Banerjee

Arindam Banerjee

Vice President Business & Digital Transformation

Ather Energy