Featured Speakers

Deepak Maloo

Deepak Maloo

VP, Food Strategy & CX

Swiggy
Archna Gupta

Archna Gupta

Group Head - Ops & Service Excellence

Apollo Hospitals
Rajiv Nagarajan

Rajiv Nagarajan

Head, Social & Digital Channels

Airtel
Pawan Hejamady

Pawan Hejamady

Director

Deloitte India
Saurabh Khullar

Saurabh Khullar

Chief CX Officer

TVS Motor Company
Rohan Padha

Rohan Padha

Partner

Deloitte India
Alok Kumar

Alok Kumar

Director of User Experience

Myntra
Vivette D’cruz

Vivette D’cruz

Partner

Deloitte India
Sunil Kumar C.N.

Sunil Kumar C.N.

Senior Vice President Lead Key Initiatives

Narayana Health
Vishal Agarawal

Vishal Agarawal

CEO

Locobuzz
Sreemoyee Dastidar

Sreemoyee Dastidar

CoE Lead - Customer Experience

Philips
Balaji Hariharan

Balaji Hariharan

Sr. Director - Product/UX/Analytics

Samsung Electronics
Aishwarya V.

Aishwarya V.

Director - Digital

Tata Consumer Products
Neeraj Manoria

Neeraj Manoria

AVP & Head Digital Strategy

Bangalore International Airport
Kaushik Chaki

Kaushik Chaki

Operations Leader - India CCC

HP
Ram KH

Ram KH

Head - AI and Strategic Analytics

Brigade Group
Vijay Jituri

Vijay Jituri

Head - Service Excellence

CRED
Latha MP

Latha MP

Director - Customer Experience, Customer Quality & Transformation

Dell Technologies
Rahul Kumbhat

Rahul Kumbhat

Head of Digital Commerce

Diageo
Seetharaman Srinivasan

Seetharaman Srinivasan

Director - SCM & Customer Service

HARMAN India
Rajnish Vedi

Rajnish Vedi

Head of Customer Experience

CoinDCX
Alok Jain

Alok Jain

Director of Product Design

PharmEasy
Anuradha Sathe

Anuradha Sathe

Executive Director WW - Customer Experience

Lenovo
Arindam Banerjee

Arindam Banerjee

Vice President Business & Digital Transformation

Ather Energy
Arindam Banerjee

Dhruv Rastogi

SVP - AI & Data Technology

Medi Assist
Santosh Vuppala

Santosh Vuppala

Head, Analytics and Insights

Titan Company Limited