Featured Speakers

Aalok R Pradhan

Aalok R Pradhan

Chief Customer Delight Officer

TVS Motor Company
Deepak Maloo

Deepak Maloo

VP, Food Strategy & CX

Swiggy
Archna Gupta

Archna Gupta

Group Head - Ops & Service Excellence

Apollo Hospitals
Rajiv Nagarajan

Rajiv Nagarajan

Head, Social & Digital Channels

Airtel
Deepak Nayak

Deepak Nayak

SVP Customer Experience

Gameskraft
Alok Kumar

Alok Kumar

Director of User Experience

Myntra
Rashmi Srivastava

Rashmi Srivastava

VP - Group Quality & New Initiative

Narayana Health
Sreemoyee Dastidar

Sreemoyee Dastidar

CoE Lead - Customer Experience

Philips
Kalyani Viji Sridhar Seshadri

Kalyani Viji Sridhar Seshadri

Head - CX & Engagement

Tanishq, Titan
Riveena Kaur

Riveena Kaur

DGM - Head of Customer Experience

Landmark Group
Balaji Hariharan

Balaji Hariharan

Sr. Director - Product/UX/Analytics

Samsung Electronics
Aishwarya V.

Aishwarya V.

Director - Digital

Tata Consumer Products
Neeraj Manoria

Neeraj Manoria

AVP & Head Digital Strategy

Bangalore International Airport
Kaushik Chaki

Kaushik Chaki

Operations Leader - India CCC

HP
Ram KH

Ram KH

Head - AI and Strategic Analytics

Brigade Group
Vijay Jituri

Vijay Jituri

Head - Service Excellence

CRED
Indrani Goswami

Indrani Goswami

Director of Analytics

Nykaa
Rahul Garg

Rahul Garg

Head Of Customer Experience

Games24x7
Latha MP

Latha MP

Director - Customer Experience, Customer Quality & Transformation

Dell Technologies
Gurpreet Jolly

Gurpreet Jolly

Head - Customer Experience Operations & Service Delivery

AJIO.com
Rahul Kumbhat

Rahul Kumbhat

Head of Digital Commerce

Diageo
Seetharaman Srinivasan

Seetharaman Srinivasan

Director - SCM & Customer Service

HARMAN India
Rajnish Vedi

Rajnish Vedi

Head of Customer Experience

CoinDCX
Sapna Singh

Sapna Singh

Head of Customer Experience Management

ITC Limited