Featured Speakers

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Ankesh Agarwal

Director Group Customer Experience

Majid Al Futtaim
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Nitin Bhadari

VP & Head of Payit Digital Wallet

First Abu Dhabi Bank (FAB)
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Amélie Brechoire

VP Loyalty and Guest Experience,Middle East, Africa and Asia

Accor
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Zahoor Ul Islam

Head of Customer Engagement Technology

Dubai Islamic Bank
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Michelle S.

Head of Customer Strategy Activation

Emirates
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Ahmad El Jacques

Global Head Customer Success Lending

Finastra
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Andrea Prazakova

Senior Vice President Mastercard Foundry & ESG EEMEA

Mastercard
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Sumit Srivastava

Digital & Commercial Officer

Virgin Mobile Middle East & Africa
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Mohamed Magdy

Global Associate Director Country Operations, Customer Experience & Engagement IM International

Novartis
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Qasim Ilyas

Head of Customer Success Services Business Support

Siemens Healthineers
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Pradeep Kumar

Head - Service Excellence & Contact Centre Aster Clinics GCC

Aster DM Healthcare
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Othman Bin Hendi

Chief Customer Officer

Commercial Bank of Dubai