Featured Speakers

Ankit Lathigara
Director
Customer Delivery, Adenza (now Nasdaq)

Nitin Bhandari
VP & Head of Payit Digital Wallet
First Abu Dhabi Bank (FAB)

Vishal Agarwal
CEO & Co-founder
Locobuzz

Emel Cuhaci
Vice President Digital Tribe Head Customer Experience, Retail Banking & Wealth Management
Emirates NBD

Subbakrishna Rao
Co-Founder & CTO
Clootrack

Arti Sogani
Head Customer Success Middle East
Temenos

Mayank Srivastava
Associate Director – MEA
Kaleyra - Tata Communications

Arti Saxena
Chief Growth Officer
LocoBuzz

Hammad Khan
Head of Digital
Geekay Group

Amit Ambekar
Head of Marketing Customer Engagement
Loyalty & Cx BMA INTERNATIONAL
Manuel Oothria Raj
Chief Growth Officer
Clootrack

Faran Niaz
Director - Customer Experience
Hala

Anand Venkatasamy
Vice President - Customer Base Management & Partnerships
Etisalat

Stephen Rea
Chief Enterprise Excellence & Procurement Officer
Al Ghurair Investment

Kowshik Bhattacharjee
Head of Service Excellence/ Customer Experience
Medcare Hospitals & Medical Centres

Ram Jalan
Director Digital Transformation, Customer Journey Evolution, AI Innovations
DAMAC Properties

Oliver West
VP CX
VML

Leeni O’Connor
Head of Strategy (Digital)
Landmark Group

Rodolfo Modena
Customer Insights & Market Intelligence Director
Alshaya Group

Maaz Zahid Qureshi
Vice President – Digital
ADNOC Distribution

Nariman Maalouf
Head of Brokers Relations & Dubai Branch
Methaq Takaful Insurance Company

Kareem Mazhar
Global VP of CX
Rain

Pradeep Kumar
Head - Service Excellence & Contact Centre
Aster DM Healthcare

Hemanth Purohit
CEO
Parahit Technologies Ltd.

Adil Hasan
Director Customer Experience
Teleperformance

Ankesh Agarwal
Director Group Customer Experience