Infobip is a global cloud communications platform that enables
businesses to build connected
experiences across all stages of the customer journey. Accessed through a single platform,
Infobip’s
omnichannel engagement, identity, user authentication and contact centre solutions help
businesses
and partners overcome the complexity of consumer communications to grow business and
increase
loyalty. With over a decade of industry experience, Infobip has expanded to 75+ offices
worldwide. It
offers natively built technology with the capacity to reach over seven billion mobile
devices and ‘things’
in 6 continents connected directly to over 700 telecom networks. Infobip was established in
2006 and is
led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić.
please visit our website –
www.infobip.com
SAS is the leader in analytics. Through innovative software and
services, SAS empowers
and inspires customers around the world to transform data into intelligence. SAS gives you
THE POWER TO KNOW ® .
Learn more about how SAS empowers organizations to plan, test and execute marketing
campaigns with SAS Customer Intelligence 360 and SAS Viya at –
www.sas.com/en_in/solutions/customer-intelligence.html
Adobe Experience Cloud gives you the advertising, intelligence, and
marketing tools you need to deliver personal and relevant
experiences across every channel, every time.
When it comes to creating incredible customer experiences, we have the technology, expertise
and drive to help your entire organisation succeed in the digital world in even the most
uncertain of times.
Freshworks provides innovative customer and employee engagement software
for businesses of all sizes, making it
easy for teams to acquire, close, and keep their customers for life. Freshworks SaaS
products provide a 360-degree
view of the customer, are ready to go, easy to use and offer quick return on investment.
Headquartered in San Mateo, California, Freshworks has 3,100+
dedicated team members serving our customers throughout the world.
To know more you can visit our website –
www.freshworks.com
Salesforce is the global leader in customer relationship management
(CRM), bringing companies closer to their customers in the digital
age. Founded in 1999, Salesforce enables companies of every size and industry to take
advantage of powerful technologies - cloud,
mobile, social, internet of things, and artificial intelligence - to connect to their
customers in a whole new way. The Salesforce Customer
360 includes industry-leading services spanning sales, service, marketing, commerce,
communities, collaboration and industries, all on a
single trusted cloud platform. Salesforce will power more than 2 trillion B2B and B2C
transactions this year for more than 150,000
companies and millions of Trailblazers--the individuals and their organizations who are
using Salesforce to drive innovation, grow their
careers and transform their businesses. Salesforce is committed to a set of core
values--trust, customer success, innovation, and equality
of every human being. The company is ranked #1 on Fortune’s World's Best Workplaces list,
and Forbes has ranked the company one of
the world's most innovative companies for eight years in a row.
To know more you can visit our website –
www.salesforce.com
Konnect Insights is an omni-channel customer experience management
platform that
helps brands leverage the 4 Pillars of Omni-channel CXM by enabling them to listen
to the conversations from all channels, learn from these conversations, and engage
with their customers in meaningful ways and make them happier. It is an all-in-one
suite offering social listening + online reputation management (ORM) + social CRM +
social analytics + social publishing + BI tools and dashboards + surveys + crisis
management. It is a comprehensive platform that unifies marketing, analytics, and
customer experience and is trusted by leading brands from various industries.
The 4 Pillars of Omni-channel Customer Experience Management state that for
brands to be truly customer-centric, they need to listen to customer feedback on
social media, the web, emails, offline touchpoints, call centres, and chatbots (the first
2 pillars), evaluate and understand that data using analytics and CRM (the 3rd pillar),
and act on that data by using social media publishing and marketing automation (the
4th pillar).
To know more
please visit our website –
www.konnectinsights.com
Nuacem AI is a Conversational AI-Powered Customer Engagement Platform
that can amplify
customer experience on Text, Voice & Video channels. With our Intelligent CX technology
solutions, enterprises can deliver an exceptional conversational experience to customers
&
automate business communications.
We are experts in creating a better customer experience for any enterprise via
Conversational
AI. We provide customers with end-to-end support – from the initial requirements to the
operation of the innovative solution – and ensure they can get everything “from a single
source.” Our customers benefit from a unique combination of in-depth AI knowledge and
extensive experience in customer engagement, support, and experience for business
applications.
To know more you can visit our website –
www.nuacem.com