Salesforce is the global leader in customer relationship management (CRM), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, and artificial intelligence—to connect to their customers in a whole new way. The Salesforce Customer 360 includes industry-leading services spanning sales, service, marketing, commerce, communities, collaboration and industries, all on a single trusted cloud platform. Salesforce will power more than 2 trillion B2B and B2C transactions this year for more than 150,000 companies and millions of Trailblazers--the individuals and their organizations who are using Salesforce to drive innovation, grow their careers and transform their businesses. Salesforce is committed to a set of core values--trust, customer success, innovation, and equality of every human being. The company is ranked #1 on Fortune’s World's Best Workplaces list, and Forbes has ranked the company one of the world's most innovative companies for eight years in a row.Read More
Uniphore is the global leader in Conversational Service Automation. The Company’s vision
is to disrupt an outdated customer service model by bridging the gap between human and
machine using voice, AI and automation to ensure that every voice, on every call, is truly
heard. Uniphore enables businesses globally to deliver transformational customer service
by providing an automation platform where digital agents take over transactional
conversations from humans, coach agents during calls, and accurately predict language,
emotion and intent. All in real-time. With Conversational Service Automation, enterprises
can now engage their customers to effectively build loyalty, improve customer experience
and realize operational efficiencies.
For more information, please visit www.uniphore.com and connect with us on LinkedIn, Twitter, Facebook , and Instagram.