Award Categories

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CX Strategy of the Year

Recognizing outstanding strategic approaches to customer experience

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CX Personality of the Year

Honoring individuals who have made significant contributions to CX

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CX Vendor Excellence Award

Celebrating vendors who deliver exceptional CX solutions

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CX Technology Implementation

For outstanding implementation of CX technology solutions

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CX Leader of the Year

Recognizing exceptional leadership in customer experience

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Seamless Omni-Channel Experience

For excellence in delivering consistent cross-channel experiences

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Best Contact Center Experience

Recognizing exceptional contact center customer service

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CX Team of the Year

Celebrating teams that deliver outstanding customer experiences

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Digital Experience Strategy

For innovative approaches to digital customer experience

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