Event Sponsors

DevRev, an AI-native platform that unifies customer support and product development connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.

Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. Used by thousands of companies in search of low-latency analytics and customizable LLMs to thrive in this era of GenAI.

DevRev has raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. DevRev is also featured on the Forbes 2024 list of America’s Best Startup Employers.

Founded in October 2020 by Dheeraj Pandey, former Co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.

To know more please visit our website – https://devrev.ai/

Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites, and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world.

To know more please visit our website – www.zendesk.com

Freshworks Inc. (NASDAQ: FRSH) builds uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 74,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency.

To know more please visit our website – www.freshworks.com

Founded in 2011, Sarv.com is a leading Indian communication technology provider that excels in AI-powered unified communication. Sarv is catering to all sizes of enterprises, SMBs, and government agencies with its secure, scalable, and easily integrated solutions. With its 14+ years of experience, Sarv has built 100% in-house solutions like DeepCall (Cloud Contact Center Solution), Sarv Wave (A video conferencing solution recognized and being used by the government), Deep Enrich (B2B Prospect Contact Platform), Sarv Workspace (a complete business email and productivity suite), and Conversational AI Agents.

In these past years, Sarv has achieved numerous awards and proven itself with numbers. The capability and scalability of Sarv's solutions can be measured by its handling of 107M+ daily calls, managing 5M+ emergency service calls for 112, 1930, and 1090 while establishing a unified communication channel. Trusted by 50,000+ customers, Sarv combines cutting-edge AI (Speech-to-Text, Text-to-Speech, sentiment analysis) with enterprise-grade security, customisation, and 24x7 support.

To know more please visit our website – https://sarv.com/

Acefone is a cloud-based communication platform for businesses with powerful products, including Interactions Hub, Contact Center Studio, API Connect, and Campaigns. These products are developed keeping customer experience as priority. Serving over 500 enterprises, Acefone has a proven track record of across industries with 20+ pre-built integrations.

With 99.95% uptime guarantee, Acefone offers enhanced productivity, high-quality business communication for sales and customer success. Acefone's wide range of oerings enables businesses to optimize their communication infrastructure, increase productivity, and enhance customer experiences irrespective of their geographical locations. Its intuitive dashboard filled with insights provides rich features including omnichannel interactions, mobile CLI, interactive voice response (IVR), auto-dialer , campaign management, and more. It allows organizations to manage inbound and outbound calls, as well as other channels such as WhatsApp, chat, and SMS - all from a single platform.

To know more please visit our website – www.acefone.com

To know more please visit our website – www.pharynx.ai

QCS Tech is your trusted partner in AI-driven communication and automation. With over 13 years of expertise, we specialize in delivering smart, scalable solutions that help businesses streamline operations and elevate customer experience.

To know more please visit our website – https://qcstech.com/

Sprinklr is a leading enterprise software company that unifies customer-facing teams, tools, and touchpoints on a single, AI-powered platform. Sprinklr's unified customer experience management (Unified-CXM) platform helps companies drive seamless collaboration between teams, improve productivity, reduce costs, protect brand health and deliver seamless customer experiences.

Reduce customer service costs by up to 33% with the next generation customer service platform

Sprinklr’s unified AI-powered customer service platform helps enterprises deliver higher customer satisfaction at lower costs. By bringing together voice, digital and social channels, teams can improve CX with consistent interactions across channels.

The core tenets of Sprinklr’s customer service platform are also its key differentiators: Digital-first, channel-less, powered by unparalleled AI.

Sprinklr hosts data in data centers located in the United States and Europe

To know more please visit our website – www.sprinklr.com

Cortico-X is an experience-led transformation firm that helps organizations achieve sustainable growth with a human-centric approach. We work with organizations to address complex, end-to-end challenges by modernizing service models, strengthening revenue-related processes, streamlining day-to-day operations, and improving the experiences that influence loyalty and long-term relationships. Our approach delivers practical, measurable improvements such as reduced friction, higher satisfaction, and stronger retention—results that leaders can confidently act on.

To know more please visit our website – www.cortico-x.com