Featured Speakers

Ankur Singh
Ankur Singh

Head - UX

Axis Max Life Insurance

Ritesh Mathur
Ritesh Mathur

Head - Consumer Research and Innovation

Samsung

Anubhav Mehrotra
Anubhav Mehrotra

Vice President Customer Experience

Tata 1Mg

Netra Tandon
Netra Tandon

Head Service Excellence and Patient Care Services

Max Healthcare

Anamika Chatterjee
Anamika Chatterjee

Head - Customer Service - Retail

Hero FinCorp

Sumit Biswas
Sumit Biswas

Head - CRM & Loyalty

Bikanervala Foods Pvt. Ltd.

Arjun Mehta
Arjun Mehta

Director & Head - Commercial Excellence, Strategy, Digitization & Loyalty

Signify

Rinku Anand
Rinku Anand

Head - Customer Experience

Bajaj Finserv

Kumar Chandan
Kumar Chandan

Head - Customer Service - North & South

Panasonic Life Solutions India Pvt Ltd

  Dilpreet Singh
Dilpreet Singh

Head - Loyalty CRM and Partnerships

ITC Hotels Limited

Nikhil Singh
Nikhil Singh

VP, Head- Retail operational excellence & Growth

Bata India Limited

Vishal Pathania
Vishal Pathania

AGM - Head of Digital & D2C

Relaxo Footwear

Shantanu Kodesia
Shantanu Kodesia

Head Operations

Sun Life

 Sahil Sethi
Sahil Sethi

Director of Loyalty

JW Marriott

 Sneha Jha
Sneha Jha

Head - Media & Customer Lifecycle Management

KFC India

 Ankit Goenka
Ankit Goenka

Head Of Customer Experience

Bajaj Allianz General Insurance

Sumit Dewan
Sumit Dewan

Vice President - Customer Services

VE Commercial Vehicles Ltd

 Monika Sethi
Monika Sethi

Senior Vice President Customer Services

SBI Card

Ajay Mahajan
Ajay Mahajan

Head - Customer Care Head - Customer Care

Jaquar & Company Private Limited